Piping Rock is a recent discovery for me. I needed a place to get some oils, moisturizing butters, and other hair and skin products at prices more affordable than those offered at my usual shopping sites. The thing is, I want affordable prices, not cheap quality. So far, I have been 90% pleased with Piping Rock. I will tell you later about that other 10%. For now, let me tell you about my overall experience with the items I've ordered.
Since I found this site back sometime during the deep of winter, I ordered some of the oils I use to moisturize my skin and hair. Among my most pleasant experience, I've ordered Pumpkin Seed, Watermelon, and Abyssinian oils along with some lip balms. The Iowa winter kicked my butt!!
The packaging was amazing. Everything was sealed and very well-cushioned to prevent any breakage or spillage. The only thing that was a bit frustrating to me was that it seemed to take forever to receive my order. I ordered the items on 4/11 and received them on 4/17. On the other hand, I have to stop being so critical because the shipping costs were very reasonable, and there was that awesome packing job they did. As far as the shipping time, I think it's just that Amazon Prime has me spoiled.
This is the packing material my items were protected by:
Also, let's talk about how much I love the Pumpkin Seed and Abyssinian oils. I have used Pumpkin Seed oil before so I know what to expect from a good quality item. This one was wonderful and came in a larger bottle than I can usually afford when I order elsewhere. The Abyssinian oil is something new in my hair and skin care regime so I had to do a lot of reading up on the benefits before I tried it. After having used this for about 2 months, I can tell you that my skin adores this oil. It's touted to add shine and hydrate the scalp without clogging pores. It lived up to the hype for moisturizing, but I have to say that it did a better job of adding shine once I cut my hair and got rid of all those dead, split ends,
I have told you all more than once I believe Pumpkin Seed oil is like a miracle for dry skin and hair. I love having this larger bottle to refill my dropper bottle from time to time. I go through this oil like crazy. I got a 16-ounce bottle from Piping rock for less than what a 4-ounce bottle of the other brand was costing me.
Piping Rock is always having sales so unless I am totally out of and in dire need of an oil or supplement, I wait for one of the major price drops.
For the most part, P.R. has good products and prices, careful packaging, and reasonable shipping and handling costs. So, you might ask me what's not to love? Well...
The first (and so far, the only) bad experience I've had so far with a product's quality was with a Tonka Bean oil. Tonka Bean oil is best known for a lovely aroma that I describe as "warm and spicy vanilla". It can put you in the mind of a decadent dessert or a type of perfume. As a matter of fact, Guerlain (which makes my beloved Shalimar) has a fragrance called Tonka Imperiale. Someone in my family needs to gift me some of that in a full-size!
When I ordered a bottle of Tonka Bean oil from Piping Rock, I couldn't wait to try it out as a personal fragrance and to add it to my oil warmer. What a huge disappointment! This oil smelled nothing like Tonka Bean and was actually a bit unpleasant. I wondered if I'd had gotten part of a bad batch. When I complained, Piping Rock responded that they checked and the batch was fine. They did tell me that I could return the bottle (at my own expense). Well, boo-hiss to them.
Where I had started out rating Piping Rock at 5 stars for products and prices, I had to drop them down a half star for the Tonka Bean oil and a half star for the nonchalant customer service. I will still order my usual oils from them, but I won't trust them with the more exotic things. By the way, I am still in search of some reasonably priced Tonka oil. The sellers on Amazon are too expensive or non-Prime.
In summary, if it's standard oils and supplements you want, Piping Rock is worth checking out. For the quirky stuff - like Tonka - maybe look elsewhere.
By the way, for those of you who hunt online for these types of ingredients to use in making your own concoctions (like I do), make sure to also check out MakingCosmetics. I've used them in the past and have reviewed them here before.