This is gonna be a quickie. I found a new place to buy my Roots Naturelle products. The site is called Black Panther Strong (don't be hating on the name, folks!) and I was really impressed after ordering the hard-to-find (at a good price) Bouncy Curls Hydrating Creme.
Number One, the shipping is free - on all orders. Let's just applaud that from a business. When is the last time you saw free shipping without a bunch of restrictions and small print walk-backs?
Number Two, the packaging and shipping were awesome. I ordered (and was able to pay via PayPal) and received tracking information for my package which arrived 4 days later. Shut. Up. That's almost better than a lot of Amazon orders these days...
When I opened my package, I was surprised and pleased to see that a sample of another product was included. The sample was not simply tossed in like "Here ya go!"; it was in a plastic bag so nice that I'm going to re-purpose it.
I have shopped a lot of online sites for my hair products and this is the first time that I felt so valued and respected as a customer. It's as if good service, good pricing, and pride in product presentation are so rare that I was shocked. All that should be standard but it's not. And this is a family-owned business - so that's another positive point in my book. The family also runs this site carrying The Roots Naturelle products and a larger variety of items.
I am now going to be getting as many of my hair products as I can from this site and I wanted to pass along the link for anyone else.
Peace
--Free
P.S.: I've reviewed Bouncy Curls back in 2015 but that was when I got the product free via Tomoson so I won't re-post. Instead, I will do an updated review. For one thing, my hair is different now. For another thing, I got that product free of charge and I no longer do those types of reviews.