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Monday, March 15, 2021

Amazon's Shabby Monitoring of Sellers

 Amazon will sometimes reject my product reviews. It doesn't happen often but it happens. Most recently it happened when I noted that a product had different ingredients listed on the product page than what was on the label of the product I received. I wish they were as diligent about checking the product page information as they are about gatekeeping on customer reviews.

I got a fast refund for the product I just mentioned. Just yesterday I got another product that had different ingredients shown on the label than what the product page showed.

In this most recent instance, the difference was irritating but not harmful. 

I bought this balm because of the ingredients shown on Amazon. You know how I have gotten about checking the 1st 5 ingredients. Well, this was kind of bait and switch, don't you think?


what I ordered



what I got

Totally different arrangement of the ingredients, yes?

I was irritated but not too concerned.

However.

In the other instance... I refuse to use the product because one of the ingredients is a little sketchy.


what I ordered
(magnified for you)


what I got

What is that on the next to the last line on the ingredients? Urea? Urea is something I've had used during pedicures to remove dead skin. Just sloughed it right off after a few minutes of massage. I'm not sure it's something I want near my hair.

You all know that I rely heavily on Amazon - and Walmart, Target, and whoever else delivers - since I no longer drive. I don't think it's a pesky thing to ask that they try being more accurate.

Anyway, once again, I will be contacting Amazon and the seller to let them know about this. At least I usually hear back from Amazon or the sellers there. Walmart is still new to problem-solving. That's one of the reasons I have not switched from Prime to Walmart+. Same price but totally different services.

Jeff Bezos is no longer hungry so he no longer cares.

Peace

--Free